Our Policies

Waitlist + Cancellations

  • If you are on the waitlist for a group class, you will be notified via text if you have indeed made it into the class. You can also check yourself in advance, by looking at your account
  • Your pass will be utilized if you put yourself on the waitlist and get into the class and if you do not then you will still have that pass available to use for another class.
  • Failure to provide 24-hour cancellation notice of private or group sessions will result in full payment of session 
  • Cancellations should be completed and/or rescheduled through MindBody online/app.
  • Arrive early for all sessions, especially group sessions as not to disturb other clients
  • If Arriving late for your scheduled session you will receive only the remaining time

Studio Etiquette

  • If you are new to the studio, it is suggested you complete a complimentary consultation, however it is not required
  • Comfortable workout clothing is recommended
  • Clean athletic shoes, if shoes are required
  • Bring your own water bottle 
  • You must complete our Client Information Form and read/sign Waiver of Liability before your first session
  • Bring your own yoga mat for all yoga classes.  
  • Yoga Mat Rentals are $3.
  • Our soft Pilates Mats are always available for free.
  • The studio is not responsible for any lost or stolen items

Memberships

  • Private Memberships are a 3 month commitment
  • The monthly membership fee will be charged automatically and on the same day of the month when the original purchase was made.
  • Memberships Automatically Renew every month unless a written message has been provided to Studio B at least 5 days prior to the final months ends.
  • Please provide the written cancellation 5 days prior in order to stop auto payments in a timely manner.
  • Group Memberships are monthly auto payments
  • Group Memberships can be shared with immediate family members only, except unlimited memberships
  • 30 day minimum suspensions on group memberships

Payments + Expirations

  • No refunds will be issued for any reason
  • Sessions may be transferred to another client with your signed approval
  • If unable to continue sessions for medical reasons, we will suspend any charges on account and/or extend expiration date with written documentation provided from client’s physician
  • Special offers may have different expiration terms and be posted
  • The expiration length from date of purchase:
  • 1-3 sessions:  1 month
  • 5 sessions:  2 months
  • 10 sessions:  3 months
  • 15 sessions:  4 months
  • 20 sessions:  6 months